Privacy Policy

The Live Music Agency is committed to protecting your privacy and adhering to latest technologies that give you the most productive, useable and safe online experience possible. This Statement of Privacy applies to The Live Music Agency web site and governs any data collection and usage we may utilize from time to time in the pursuit of providing personalised service to you. By using The Live Music Agency website, you consent to the outline of practices described in this statement.

Collection of your Personal Information

The Live Music Agency collects personally identifiable information (when you submit a form or email to us), such as your name, e-mail address, home or work address or telephone number. This is all we collect, and even those can only be collected by us if you have sent us your details in some form of contact form from our website or via email. We use these details only, exclusively, in order to provide you with a complete live entertainment booking service. Your details submitted to us are never utilised anywhere else, with anyone else, or for any other purpose than providing the above personal service to you.

Also, by comparison, other firms and companies collect your computer hardware and software information whilst communicating with your computer. This information can include: your IP address, browser type, access times and referring web site addresses. We don’t do any of this. We collect nothing from you other than your details you submit to us in your emails or contact forms.

Use of your Personal Information

The Live Music Agency uses your personal information collected in your emails and forms, to provide the services you have requested. We don’t use your information for any other purpose, and it certainly does not ever get sold or passed on to third parties or other entities for data mining practices or purposes. We use your details only to provide you with service and advice on booking the best live entertainment possible.

The Live Music Agency does not use or disclose sensitive personal information, such as religion, race or political affiliations without your explicit consent, and even then, this would only occur if for some reason your particular scenario warranted such action, and moreso, would only proceed once your consent has been granted to us to act for you in that instance, all solely in relation to your live entertainment services provided.

The Live Music Agency has the ability to keep track of the pages our customers visit within our Live Music Agency website, in order to determine what Live Music Agency services are most relevant to our customers, and thereby allow us to provide the most appropriate services. This data is used to deliver customized content and selected suggestions within the Live Music Agency website to customers whose behaviour indicates that they are interested in a particular subject area.

If ordered by state of law, The Live Music Agency will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Live Music Agency or The Live Music Agency site; (b) protect and defend the rights or property of The Live Music Agency; and, (c) act under exigent circumstances to protect the personal safety of users of TheLiveMusicAgency.com.au, or the public.

Use of Cookies

In keeping with usual global best practice, The Live Music Agency website may use cookies to help you personalize your online experience. A cookie is a very small text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time as you return to browse our website. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize any of our TheLiveMusicAgency.com.au website pages, or register with TheLiveMusicAgency.com.au site or services, a cookie helps TheLiveMusicAgency.com.au to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the web site, the information you previously provided can be retrieved, so you can easily use and utilise TheLiveMusicAgency.com.au features that you customized.

You have the option at all times to accept or decline cookies. Most web browsers automatically accept cookies, but you can easily modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of TheLiveMusicAgency.com.au, but the effect will be negligible, and that certainly won’t affect our ability to provide our full range of services to you.

Security of your Personal Information

The Live Music Agency secures your personal information that you submitted to us in your contact form from unauthorized access, use or disclosure. The Live Music Agency secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of web best practice encryption, such as the Secure Socket Layer (SSL) protocol (256 bit).

Changes to this Statement

The Live Music Agency will occasionally update this Statement of Privacy to reflect company and customer feedback and the law. The Live Music Agency encourages you to periodically review this Statement to be informed of how The Live Music Agency is protecting your information.

Contact Information

The Live Music Agency welcomes your comments regarding this Statement of Privacy. If you believe that The Live Music Agency has not adhered to this Statement, please contact us at The Live Music Agency, at [email protected]. We will use commercially reasonable efforts to promptly determine and rectify the problem.

Conditions of Use

Please Note: All product images are digital and are for illustration purposes only. Colours and shades may therefore vary from image/description.